Further Financial & Related Advice.
We provide the following information on estate preservation; care fee funding and related matters so that you can have access to additional independent advice. If you are still in need of assistance please contact Mr RJ Tozer at Redruth or the Registered Nursing Home Association on 020 454 2511.
Careaware Helpline.
CareAware is a public information and advisory service specialising in the issues relating to long term care of older people. Its objectives are to improve public understanding and knowledge about the care system; to reinforce the rights and choices of the individual; and to assist the public on the complex issues associated with care provision. Their help line (open 24 hours every day) is 08705 134925 . (Calls charged at standard BT rates.)
Robinson Sharpe Limited.
A local firm specialising in Independent Financial Advise. Please contact then by either writing to 14-16 St. Leonards Road, Northampton, NN4 8DP or telephoning them on 01604 760155.
Starlight , Independent Care Fees Advisers.
This company is dedicated to solving many of the financial problems faced by older people who need long term care. They can offer you some very good products which will give you immediate cover. Well worth the time and effort. Telephone 01604 785252 or write to 46 Ridgeway, Northampton, NN3 3AN.
Just Wills.
If you or the person you are inquiring on behalf of has not made a will then you should seriously considering doing so. Any solicitor will help you. J ust W ills however, specialise in such matters so give them a call on 01933 651026 or write to then at PO Box 6103, Wellingborough, Northants, NN9 5ZA.
Enduring Power of Attorney.
If you are representing a person who may at a latter stage in their life, be unable to handle all their own affairs, then by arranging in advance an Enduring Power of Attorney you may be better placed to help them. Speak to your solicitor or contact Keith Turner , at Turner Coulston, Solicitors, 29 Billing Road, Northampton, NN1 5DQ. Mr Turner also can give advice about nil rate band Discretionary Trusts. (Telephone 01604 622101.)
Staffing Levels.
A key factor in delivering care is the number of staff per patient. You will be pleased to know that we have a high patient/staff ratio. In particular, we aim to achieve a ratio of one member of staff for every five patients during the day For the year to 31 st October our ratio was: |
Education, Training and Development.
Part of the job description of all our senior staff is the education and training of our Care Assistants. The care we offer can only be of a high standard if we are committed to a programme of education and training. It is our policy that new Care Assistants will enrol for the National Vocational Qualification, Level II, in Direct Care, after six months. Without a properly trained and motivated care staff we could not offer the high standards we currently achieve nor hope to achieve in the future.
Good morale and staff motivation are essential elements in providing the care for your relative/friend. In order to underpin other staff activities, all our senior staff have undergone training in Individual Performance Review techniques so that they are able to review the work of the staff for whom they are the designated 'Supervisor'. In this way we (formally) appraise the work done by our staff and recognise the importance of the contributions they make to the running of the Home. In addition and very importantly, it gives us the opportunity to identify education, training and development needs.
Hair Dressing, Chiropody & Physiotherapy.
Hairdressing and chiropody are provided. The hairdresser comes in every week and the Chiropodist (a Chartered member) comes in every two months.
Physiotherapy is provided by Southam & Feeney (Chartered Physiotherapists) who visit every two months to review all the patients and advise our trained staff in remedial activities. Personal physiotherapy can be arranged with them but this will have to be paid for and is a matter between you and them.
Northamptonshire Chamber of Commerce.
We are members of the Chamber and therefore gain from having a wide range of contact both local and national which can help support business in many ways. The Chamber offers its members amongst other things, training; marketing; networking and legal services.
Registered Nurse Care Contribution (RNCC).
This is some times referred to as the 'free nursing care element' This is a more than slight misnomer in that the Government has decided that nursing care will only cover up to a maximum of £129.00 per week. Your relative or friend will be assessed and depending on the outcome will receive £40.00 (low); £80.00 (medium) or £129.00 (high) per week. (See also, the section on Fee Structure at the beginning of these notes.)